Emphasis
has been laid to ensure that appropriate products that address the
needs of the customers are in place to ensure customer satisfaction.
‘Genius
I’ thereby proves to be a unique solution that encompasses
ALL the banking services at any branch in a pseudo centralized operations
mode. The Bank endeavors to adhere to faster delivery of products
increase in business and ability to handle larger transaction volumes
round the clock using technology.
The entire
Bank’s network of 79 branches and 1 Extension
Counter have been networked using lease lines with ISDN lines as
redundancy. The Bank has in place ATMs across alomost all its locations where the customer
of ANY branch can go and operate his account. In fact, SVC is the
1st Co-operative Bank which has installed an off-location ATM.
A Network
Management System is implemented to monitor the network traffic
and to control congestion.
Endeavour
to reduce operational cost, streamlining processes and improve communication
has made the Bank implement IP Telephony using Cisco IP Phones,
and Mail &Messaging solutions using MS Exchange 2003.
Shamrao
Vithal Co-operative Bank ensures security in operations;
appropriate access controls have been introduced at various levels.
Security controls at the network level, application level, database
level and the user level ensure confidentiality, integrity and availability
of data at all times.
Shamrao
Vithal Co-operative Bank will at all times keep pace with
the technology and ensure quality service to its customers.
|
